Local Delivery Due to the COVID-19 pandemic in 2020, our delivery method has radically changed. Most orders that require delivery are now sent via Parcelforce, even in our local area (Norfolk). In Norwich, or the NR13 postcode area, we can still offer a van delivery, but this is restricted to Wednesday and Saturday. To maintain our historic service of free local delivery we do try not to charge anything for a delivery in Norfolk with a value over £50. If your order is less than £50.00 + VAT, OR if your order is over 30kgs (Parcelforce single parcel weight limit) we do ask for a carriage contribution charge of £3.25 + VAT. If you are outside the NR postcode area, we send orders via Parcelforce. Carriage charges are based on weight, but generally, with Parcelforce. you can order up to 30Kg of goods for a carriage charge of £6.49 + VAT. We charge carriage at cost prices to us, and in the event that the cost calculated by the online shop is more than the actual cost we will refund the difference.
Carrier - UK Mainland not including The Scottish Highlands The majority of our parcels go with Parcelforce, whom we have found to be very reliable. The rates are very competitive and you get your order quickly following despatch. However, with bulky lightweight items like bubble wrap, corrugated card, polystyrene loosefill and cardboard boxes, we regret that the excessive carriage charges mean that we have to restrict these items to our immediate local delivery area (see map) only.
Carrier - Scottish Highlands, UK Islands, Northern Ireland Please choose the correct carriage option when placing an order for these areas as we cannot ship to these area via a carrier at mainland rates.